Stephen J. Forman, M.D.
Stephen J. Forman M.D. - By finding out the needs of our patients and families before therapy begins, we can anticipate potential challenges and build on strengths to come up with solutions to their needs, both practical and spiritual.
Joanne Mortimer, M.D.
Arti Hurria, M.D. - By having this information in real-time, my initial encounter with the patient is more effective and efficient. Often problems are identified by SupportScreen that the patient has not volunteered to the health care team previously.
Christina Eckhart, Patient
Christina Eckhart, Patient - I loved this program; it helps to identify patients needs and concerns and puts their mind at ease while going through treatment.
Laura Kruper, M.D. Assistant Professor and Surgeon, General Oncologic Surgery
The SupportScreen is an extremely valuable tool for physicians – it allows us to better tailor our conversations with patients to focus on their individual needs, concerns and questions about therapy and treatment options. The SupportScreen is an ideal tool for any practice setting to provide individualized care for patients.
Robert J. Morgan, Jr. M.D., F.A.C.P. Professor of Medical Oncology
My patients are complex on multiple levels.  The automated screening and triage, real-time communication and the provision of tailored educational materials, allows me to be the doctor.  The clinic visit is focused and incredibly efficient – no need to fish for potentially sensitive but essential information, it is all there already.
 
 
 

System Requirements

 
 

SupportScreen was designed to be as easy to use as possible for all patients.

 

Website (Server)

  • Windows 2003, 2008
  • IIS 6, 7, 7.5
  • .NET Framework 3.5 SP1
  • 50mb of RAM
  • 200mb of hard-drive space. Plus additional space depending on if addition documents for triggers are required.
  • An SSL certificate is not required for the software to run but is highly recommended to avoid compliance issues.

Website (Client)

  • Windows XP, Vista, Windows 7
  • 20-30mb of RAM
  • Internet Explorer 7, 8
  • Javascript enabled
  • Workstation grade processor (Core 2 Duo, Phenom, Celeron, etc.) 1.6GHz or better. Atom, Geode and other mobile processors are currently not supported with the version 1.0 release
  • SupportScreen has been tested on multiple hardware platforms and is certified to work on Tablet Kiosk devices
    Tablet Kiosk

SQL Database

  • Windows 2003, 2008
  • SQL 2005, 2008
  • 100mb of space. This amount could grow over time

SupportScreen Service

  • Windows 2003, 2008
  • .NET Framework 3.5 SP1
  • Intel Core 2 duo processor (or AMD equivalent) or better.
  • 50mb of space minimum, however, this could grow depending on the number of surveys being taken.
  • 50mb of RAM plus 10mb of RAM for every 5 clients after 10 initial clients.
  • Access to a SMTP server. Required for email based alerting and email based triggers
  • Access to Printers. Required for printer based triggers
  • A separate service account. Required for printer based triggers
Developed By City of Hope